SHIPPING METHODS AND DELIVERY TIMES:

  • Spain and Portugal peninsular: The courier service MRW* take the package to the address you have specified. If you place your order Monday to Thursday before 16:00 , we will send your package that same day and you will receive it in 24 hours (that is, the day after you place your order, unless it is weekend or a public holiday).

If you place your order after 16:00 pm your order will go out the next day. And if you do it Friday afternoon or during the weekend, will be out on Monday.
In the event that the courier cannot make the delivery because there is nobody at home, MRW will contact you to agree a new delivery.

*In some products, especially heavy or bulky (cases / bags) the carrier may be ASM / GLS. In this case the delivery time is 72 hours (on items listed on the website).

  • Canary islands, Ceuta and Melilla: the Postal service will take the package to the address you have specified. The delivery time is variable, but on average are 5-7 days.

In case you cannot make the delivery, we will leave a notice for you to pass to pick you up from the nearest Post Office.

  • European countries (except Spain and Portugal): The courier company will depend on your country of origin, but we will provide you with a tracking code (tracking) so that you can know what is the transport agency that will deliver your order. The delivery time also varies depending on the country of destination between 4-8 days
  • Latin American countries: The postal service of your country will be responsible for delivering your package. We will provide you with a tracking code (tracking) you can track from the website of the postal service of Spain (Correos) and also from the website of the postal service of your country in most cases. The delivery time is variable but is usually around 15 days

SHIPPING COSTS:

  • Spain and Portugal Mainland: orders for an amount exceeding 49€ are postage FREE. If your order does not reach the 49€, the shipping will only cost 3,95€

  • Balearic islands: If your order exceeds 49€ shipping costs will only cost 2,95€. If your order does not reach the 49€, the postage will cost 6,95€

  • Canary islands, Ceuta and Melilla: If your order exceeds 49€ shipping costs only will cost 5,95€. If your order does not reach the 49€, the postage will cost 9,95€

For orders, especially heavy or bulky, see the terms and conditions with our Customer Care department.

  • European countries (except Spain and Portugal): Any shipment up to 5 kg has about shipping costs fixed 9,95€. In shipping heavier, presupuestará the cost of the postage depending on the volume and country of destination.

  • Latin American countries (except Spain and Portugal): Any shipment up to 5 kg has about shipping costs fixed at 25€. In shipping heavier, presupuestará the cost of the postage depending on the volume and country of destination.

 

IMPORTANT NOTE FOR THE CANARY ISLANDS, CEUTA AND MELILLA:

When the package reaches your city, you may Post (acting as customs agent) you copper the procedure of customs management (D. U. A.), as well as the payment of local tax (I. G. I. C. or I. P. S. I.). It is important to know that these charges are UNRELATED TO ENFERMANÍA and are the customs and the local administration who charge, through the carrier (Post office) which operates merely as a customs agent.

Remember that all your purchases in www.enfermania.com (in compliance with the current legislation) will apply prices are exempt from VAT (i.e. 21% cheaper than any European customer or of the Peninsula).

You can check this saving of 21% comparing prices that you see on the web without signing in and the prices that will appear once you register an address in the Canary islands, Ceuta or Melilla and access to the website with your user key.

IMPORTANT NOTE FOR LATIN AMERICAN COUNTRIES:

When the package reaches your city, it is possible that the customs administration of your country have to charge you for the processing of customs management , as well as the payment of the local taxes of your country. It is important to know that these charges are UNRELATED TO ENFERMANÍA and are the customs and the administration of your country who charge them.

Remember that all your purchases in www.enfermania.com you apply prices TAX FREE without applying any type of tax (that is 21% cheaper than any European customer).

You can check this saving of 21% comparing prices that you see on the web without signing in and the prices that will appear once you register an address of a Latin american country and log in to the website with your user key.


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