Frequently Asked Questions

We offer free shipping on orders over €50. Orders are processed within 1-2 business days.

At Enfermanía, we want you to shop with peace of mind. If you need to make an exchange or return, you have 30 days from the receipt of your order to process it.

To process it, you must send us the product along with the exchange/return form to the following address:

Enfermanía
C/ Vial de los Cipreses, 7
03006 Alicante

The product must be unused, in good condition and, whenever possible, with its original packaging.

Exchanges or returns of personalized products are not accepted.

Once we receive the item and verify that it meets the conditions, we will process the corresponding exchange or return.

We accept credit cards, debit cards, PayPal, and bank transfers.